User Guide

Email Recovery for Outlook Express

How to repair corrupted Outlook Express folder

Symptoms of DBX file corruption

When you start Outlook Express or try to send an e-mail message or try to open the damaged folder, you may get one of the following error messages:

How it works

Email Recovery for Outlook Express scans DBX files and finds e-mail messages stored in them. Each message it finds is saved to a separate file with the EML extension in the Windows folder you specify. These saved EML files are of an universal format and can be easily imported into Outlook Express.

Corrupted DBX files are recovered in two steps:

  1. Extracting messages from a DBX file into a separate folder on the disk and saving each e-mail message into a separate file with the EML extension

    To extract messages from a DBX file, do the following:

    • Click the "Regular messages" tab (if it's not active yet) to switch to the mode of recovering lost messages
    • Select the necessary DBX file or Outlook Express folder in the left part of the window. The program will start to search for lost messages
    • After the search is over, the program will display the list of the found messages. Right-click the message list and select the messages you would like to recover. Click the "Save recovered messages" button in the toolbar. Each message will be saved as a file with the EML extension. To open such a file, double-click it.
  2. Importing recovered messages into Outlook Express

    To import recovered messages into Outlook Express:

    • Open the folder with the saved EML files in Windows Explorer
    • Start Outlook Express and just use drag&drop to move these EML files to the necessary Outlook Express folder. (Hint: Press Ctrl+A to select all the files in the Windows Explorer window.)

How to recover messages from hard disk (compacted, after OS reinstall etc.)

How it works

In the scanning mode, the program scans the content of the entire hard disk (as opposed to viewing DBX files only). Use this mode if you lost your messages when performing Outlook Express folder compacting. Often, as a result of such faults, it is impossible to recover lost messages if only DBX files are scanned. Though the DBX file is rather large, it turns out to be filled with zeros and does not contain messages.

In the scanning mode, message recovery is performed in three steps:

  1. Hard disk scan. To begin scanning, click the "Scan the entire disk" tab and then click the necessary disk letter (usually C) in the left part of the program window. The program will start to search for lost messages. Note: scanning can take a lot of time, please be patient. You can see the amount of found messages in the status bar in the bottom part of the program window.
  2. After the search is over, the program will display the list of the found messages. Right-click the message list and select the messages you would like to recover. Click the "Save recovered messages" button in the toolbar. Each message will be saved as a file with the EML extension. To open such a file, double-click it. Note: when specifying the output folder, we highly recommend you to select a folder located on another drive (not being scanned). Otherwise, not all found messages can be recovered.
  3. Importing of EML files from the Windows folder into an Outlook Express folder. To import messages, open the folder with saved EML files in Windows Explorer, start Outlook Express and just use drag & drop to move the EML files to the necessary Outlook Express folder. (Hint: press Ctrl+A to select all files in the Windows Explorer window at once).