User Guide

Recovery Tool for Mozilla Thunderbird

Mozilla Thunderbird messages and folders recovery HOWTO

How to recover permanently deleted messages (Shift+Del) and lost folders

1. Download, install and run Recovery Tool for Mozilla Thunderbird software.

2. Right after the program is started, select the File -> Find and recover lost emails menu command or press the corresponding button in the toolbar. The program will start scanning the mailboxes and searching for email messages. The process can take a few minutes.

Recovering from Thunderbird profile

After the search is over, the program will display the list of the found folders with email messages. To view folder contents, click the folder in the left tab. The icons of the deleted messages are marked with a little red cross. A click allows viewing such a message.

3. Now you need to select the items you would like to recover. You can select all items or some; this also applies to the items inside a folder. Right-click the list of the folder contents in the right tab to access the context menu of the folder items selection.

select emails

4. After you select the items to recover, choose the menu File -> Save recovered emails and you will be offered a dialog window to select the destination folder on the hard drive. Specify a folder and press Save. For each folder with messages a separate subfolder will be created on the hard drive. Each message will be saved as a separate file with the EML extension.

save recovered emails

5. To import recovered EML files to a Mozilla Thunderbird folder, just drag them from the Windows folder to the Mozilla Thunderbird folder.

 import eml to thunderbird

How to recover messages from hard drive (compacted, after OS reinstall etc.) - "Scan the entire disk" mode

Use this mode if your MBOX files were lost through hardware malfunction, power cut-off, virus infection, drive formatting, partition deletion or any other reason.

Step 1 - finding and recovering emails

Click the Scan the entire disk tab in the upper-left corner of the program to switch to the corresponding mode. Select the logical volume or physical drive where your emails were stored. As a rule, it is the logical volume C:. Click the Find and recover lost emails button to start scanning. The program will scan the selected volume or drive. The time it takes depends on the size of the volume (or drive) and the performance of the computer and may take several hours. After the scan is over, the program will show the list of all found emails.

You can sort the list of messages by the date or by the From, To, Subject fields. To do it, click the corresponding column in the list of messages.

Step 2 - saving the recovered emails to the hard drive

Then you should save the recovered emails to the hard drive. Each message will be saved as a separate file with the EML extension. EML files can be easily imported into any mail client. We strongly recommend that you save the emails to a drive different from the scanned one, otherwise not all emails will be saved!

Select the emails you want to save in the list. You can select all emails at once (press Ctrl + A for that) or only some of them. You can use the message filter to select email messages too. Click the Filter messages toolbar button to open the dialog box for filtering emails.

recoveryng from hard disk

After you select the emails you want to save to the hard drive, click the Save recovered emails toolbar button. The Select Output Folder dialog box will appear. Specify the folder on the hard drive you want to save the recovered emails to. You can also make the program save EML files under different names. If the Rename *.eml files checkbox is selected, the files will be renamed according to your choice. Otherwise the EML files will have such names as msg00000.eml, msg00001.eml, etc. Click the Save button to save the recovered emails to the hard drive.

Step 3 - importing emails saved to the hard drive back to Mozilla Thunderbird folders

To import recovered EML files to a Mozilla Thunderbird folder, just drag them from the Windows folder to the Mozilla Thunderbird folder.